Just a few fast questions re: Disputes – Many Thanks in Advance!

Good Evening Reddit Friends, these are fast & simple questions we hope, and thanks prematurely on your enter & responses.

Quick Backgrounder: As we had posted yesterday, we're within the midst of watching a phishing scammer hit numerous accounts. He hit us as properly, however due the phisher's decrease degree vendor standing, we have been capable of dispute their pretend order earlier than they circled again to FE us out of luck and BTC.

• The dispute reveals as "open dispute" in our cart

• We have a Mod/Sponsor, which took a while, however could be very appreciated as a result of we all know they're slammed

• The Mod seems to agree with us and has requested the seller account in query for remark.

Question 1: Does anybody know the way lengthy Mods/Admins often give a vendor to reply?

Question 2: This is difficult to elucidate w/out a pic however, as we talked about, the dispute is "open" in our cart. Since the Mod has responded to each us and the seller, the dispute standing is "closed". We can reply to them each if we wish (and have with some information) however we will additionally reply and "Reopen the Dispute"

• Can we assume as-is with out reopening that its nonetheless within the Mod/Admin's queue ready for that vendor to by no means reply?

• When would one "reopen" a dispute?

Question three: Is there a technique to tip Mods/Admins?

Bonus Question: We requested these identical questions within the Forum and was almost immediately banned. Thoughts on what we did mistaken?

submitted by /u/BKKRoamer
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